Certified Pre-Owned Vehicles

Reassurance.

Certification means knowing you’re getting the best.

As a Mercedes-Benz customer, you can be rest assured that all mechanical and electrical components of our vehicles go through a stringent 150-point inspection. The vehicle is examined inside and out—and under followed by a demanding road test. If deficiencies are found at any time during the process, they are repaired, replaced or reconditioned using only genuine Mercedes-Benz parts. Tested by one of our fully trained technicians, a Mercedes-Benz Certified Pre-owned vehicle is only approved and qualifies for the Mercedes-Benz Star Certified Warranty if and when it meets mandatory inspection standards.

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How your Mercedes-Benz achieves Certified status.

150-point Inspection:

Engine Test
Fluids
Electrical Systems
Undercarriage/Drivetrain
Appearance Standards
Safety, Security and Solidity
On Road Evaluation

As a result, when any Mercedes-Benz vehicle receives certification, you can be sure it either meets or exceeds the requirements for quality, reliability, performance and safety.

Warranty

Maintaining the value of your Certified Pre-Owned Mercedes-Benz is our commitment.

Warranties are important for your vehicle because they guarantee safety and performance.

At Mercedes-Benz, any coverage left on your vehicle’s original factory warranty of 4 years or 80,000 km [1] remains in effect throughout its original term. Afterwards, the standard Mercedes-Benz Star Certified Pre-Owned Warranty term provides protection for up to another 2 years or a total of 120,000 accumulated kilometres. It is included on every qualified Certified Pre-Owned vehicle and covers the powertrain and other major components.

If you wish to extend your warranty, you can purchase our Extended Limited Warranty which offers the same secure coverage but for an additional term. That means your Mercedes-Benz Certified Pre-Owned vehicle is covered for up to an additional three-year term after the original warranty expires or 160,000 total vehicle kilometers, whichever comes first [2].

But what’s impressive about this Extended Limited Warranty as well as our Star Certified Warranty is that the total available coverage is longer than most new car warranties; maintaining our commitment to being competitive. Not to mention, our Mercedes-Benz dealers honour these selections coast to coast [3]. That way, you can enjoy the added peace of mind in knowing these benefits are available whenever, but more importantly, wherever you need it.

[1] Whichever occurs first. See your dealer for details and a copy of the Mercedes-Benz Star Certified Pre-Owned Limited Warranty and Extended Limited Warranty. Star Certified Pre-Owned Limited Warranty and/or Extended Limited Warranty (if purchased) coverage will begin on the first to occur of (a) 48 months from the new vehicle delivery/warranty start date or (b) when the vehicle reaches 80,000 total accumulated kilometres (if the vehicle reaches 80,000 total accumulated kilometres prior to the expiration of 48 months from the new vehicle delivery/warranty start date, the warranty coverage will begin with the repair order date of the first claim submitted over 80,000 kilometres). Repairs covered by the Mercedes-Benz Star Certified Pre-Owned Limited Warranty are subject to a $50 service charge per repair visit.

[2] Powertrain warranty provided during months 25 through 36.

[3] Some terms and conditions may apply. See your Mercedes-Benz dealer for full details on Mercedes-Benz Extended Limited Warranties.

Confidence & Peace of Mind

Confidence at its finest.

We don’t leave you guessing. You can feel confident in knowing that we provide the driving history with any Certified Pre-Owned vehicle. We know our customers value transparency and that’s exactly what we provide. We offer a complete purchase history to ensure your vehicle has no security interests (liens) against it; overcoming any liability concerns, as well as any type of incidents that occurred and any previous damage. Lastly, the province registration and branding details are specified to confirm the vehicle wasn’t stolen.

The Result of a Mercedes-Benz Mindset.

To us, your satisfaction with a Certified Pre-Owned vehicle is just as important as it would be with a new Mercedes-Benz model. To give you the peace of mind you deserve with our Certified Pre-Owned vehicles we offer a 5 day or 500km guarantee—whichever comes first. If your Certified Pre-Owned Mercedes-Benz vehicle is not to your complete satisfaction, a credit will be made towards the exchange of another vehicle of equal or greater value, depending on your dealer’s stock availability.

Vehicle history may include (based on availability through a third party search) accident, collision, and damage detail, lien status, out of province registration, stolen vehicle check, branding disclosure. Vehicle history does not refer to vehicle service records.

Security

Whenever, wherever—you can depend on Mercedes-Benz.

When you buy a Mercedes-Benz Certified Pre-Owned vehicle, you receive much more than a fine automobile. You also reap the benefits of nationwide customer service and technical support that every Mercedes-Benz owner enjoys.

While feeling safe and being safe are two different things, it doesn’t have to be. With every Mercedes-Benz Certified Pre-Owned vehicle comes prompt 24/7 Roadside Assistance [1] so that you’re protected when faced with the unpredictable. This package is available for the life of the vehicle and covered for the duration of the warranty in Canada and the continental United States.

Our roadside assistance experts are only a toll-free call away at 1-800-387-0100. We’ll change your tire, jump start your car and can be counted on to bring you fuel. In the event of a mechanical breakdown, a reliable towing service will be provided to the nearest Mercedes-Benz dealership so that you’re properly taken care of.

If a warranty-covered breakdown occurs causing a trip interruption more than 80 km from your home and leaves your Mercedes-Benz vehicle inoperable or unsafe to drive, you will be reimbursed up to $500 for hotel accommodations and up to $600 for alternate transportation per incident while your car is being repaired at an authorized Mercedes-Benz dealership.

[1] Charges may apply. Vehicle must be accessible from main roads. Roadside Assistance may involve charges for parts, service or towing. Depending on the circumstances, these services may be provided by an outside service provider, courtesy of Mercedes-Benz Roadside Assistance. For full details of the Roadside Assistance Program, please see your local Mercedes-Benz dealer.

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