Mercedes-Benz Kamloops Out-of-Town Experience
At Mercedes-Benz Kamloops, we are dedicated to ensuring a seamless purchase experience for our out-of-town clients. We understand you will have questions regarding your purchase, and we are here to help simplify the process. If there is something that you would like clarified, one of our Sales staff would be happy to assist you.
From your first contact with our dealership until years after, our dedicated staff will ensure that your needs are not only met but exceeded. Transparency is a must when buying a vehicle, especially when you are not physically here to see, touch and feel your purchase. Our process for out-of-town buyers is simple and effective: we will provide you with a personalized video of the vehicle you are purchasing, a detailed mechanical report, ICBC or CarProof claims history, and full disclosure throughout the process.
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The process is simple: you only pay the tax rate of the province in which you live. If our dealership sells a vehicle to a customer who lives outside of B.C., we do not have to charge PST if the following criteria are met:
- The Customer completes and signs a form FIN 440 (provided by us)
- We, the seller, are responsible for obtaining the identification necessary (photocopy) to ensure that an individual purchasing the vehicle is not a B.C. Resident. We must have two pieces of ID as proof of residency. Acceptable forms of ID are as follows:
- Out-of-province Driver’s License
- Out-of-province Medical plan card
- Utility bill showing the address of service
- Vehicle registration. We cannot accept the vehicle registration and driver’s license together as this does not prove residency
- NOTE: credit cards, social insurance cards and birth certificates are not acceptable identification.
If the customer is a resident of a province that has PST (i.e. Saskatchewan, Manitoba, etc.), we have to charge only 5% GST if the customer is able to provide us with the documentation outlined above. The customer will then need pay their home Province tax (provincial PST) when they register the vehicle.
If the customer is a resident of a province that has HST (i.e. Ontario), then there are two options:
- Charge 5% GST. In this case, the customer will need to deal with the additional tax due when they try to register the vehicle in their province
- Charge the customer the applicable HST rate in their province
Many of our clients choose to ship their new vehicle, and we have a number of trusted partners who will ensure it arrives in a timely manner. Our Sales Administrator and Management team will ensure that you are well informed during this entire process. Shipping costs can vary based on the type and size of vehicle.
I have never bought a vehicle without seeing it, so how do I know that it is in fact in good condition?
We will provide you with all of the information you will need to make a purchase decision. This includes a CarProof or ICBC accident report, mechanical report and a full personalized video of the vehicle you are looking to purchase.
What if my vehicle is damaged during shipping?
Our shipping partners are fully insured and any new damages found after transport will be rectified. Your Sales Consultant will send you a final video walk around on your vehicle after it has been detailed and before delivery so you will have record of the condition before it leaves our dealership. Our shipping partners are just that–partners–and we work together to ensure that you, our mutual client, are taken care of.
Do I have to get an inspection for my car once it arrives?
If your pre-owned vehicle is being shipped outside of B.C. to another province, then it requires an out-of-province inspection. This low-cost inspection is a formality to ensure the vehicle you are bringing in meets provincial requirements. You will also receive, via email, the service inspection report on this vehicle, and the printed copies will arrive with the vehicle as well.
What does “Certified” mean and what does it get me?
All major manufacturers are committed to the re-marketing of their respective brands. For Mercedes-Benz and our dealership, it means attractive pricing, offering competitive sub-vented finance rates, warranty options, and confidence of our stringent inspection and reconditioning standards.
So if I am not buying New, does that mean I am getting a sub-standard vehicle?
Absolutely not. We are dedicated to ensuring we sell you a quality vehicle, and our entire pre-owned inventory has been fully inspected and reconditioned to the standards set by our dealership and Mercedes-Benz.
What kind of finance rate would I get?
We work with a number of financial institutions to ensure we get you the most competitive rate for the vehicle you are purchasing. A number of factors can affect what rate we can get. Our Financial Services office will work diligently to ensure we are getting the best rate for the vehicle you are buying.
What kind of guarantee or warranty do I get?
Depending on the vehicle you are purchasing, there may or may not be any remaining manufacturer’s warranty. For added peace of mind, we offer and can tailor a warranty to your specific driving needs. Our Sales Consultants and Financial Services managers will work with you to ensure you are getting the proper and adequate coverage for your new vehicle.
Do you offer protection packages or 3M?
Yes, as a full-service dealership, we offer many products intended to protect your new investment. 3M, Rust proofing, undercoat, Paint Protection, leather and vinyl protection and window tint are all items offered through our dealership. These items can also be added to any finance or lease contracts.